Context HelpIf you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up menu will show up. It includes comprehensive information about all the actions that you can perform on that particular page. Each pop-up menu appears on the very same page so that you can quickly get back to your work.
Video TutorialsWe have a huge collection of educational video clips illustrating how to work with our hosting Control Panel. They're designed for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can swiftly find their way around our Control Panel by merely watching our step-by-step how-to video clips.
F.A.Q.If you can't discover the solution you searching for, check out our extensive Frequently Asked Questions section, which covers questions asked by actual clients and provides practical solutions. We constantly "revamp" our FAQ database with new questions & answers so as to cover all the innovations and new additions to our platform.
Ticketing SystemIf you still can't find the answer you need in the Frequently Asked Questions section either, you can contact our excellent team of tech support engineers available 24/7 and ready to help you with any problem. Each trouble ticket you open will be answered within one hour (the average ticket response time being only twenty mins), so you will never have to wait a long time to receive an answer to your question.